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Unplanned outages
If you are currently experiencing a power outage and your address or neighbourhood is not included on the map above, you might be experiencing an unplanned outage.
To check for any unplanned outages click on the following link:
Unplanned Outage
If you wish to report a fault that isn't listed in either the map above or isn't listed on our Unplanned Outage page then please let us know either by calling us on 0800 66 11 77 or follow the link below to complete an online form.
Report a fault
If you are affected by an unplanned outage, then stay up to date by following our Facebook page for the latest news and updates (Our facebook page is not monitored or updated after 9pm unless there is a network emergency).
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