The Alpine Energy network has a replacement value of approximately $150 million. Alpine Energy is owned by the Timaru District Council (47.5%), LineTrust South Canterbury (40%), Waimate District Council (7.54%) and the MacKenzie District Council (4.96%) which means we are owned by the community we serve. Alpine Energy provides electricity to homes or businesses across the South Canterbury region. The steps below show how electricity is moved through the various stages to get to you.

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If you are the installation owner please contact us for a network connection application form or download and complete the one below.

Once completed you can either post it to us at PO Box 530, Timaru 7940 or email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Please feel free to call the new connections team on 03 687 4300 if you require assistance completing the form.  

New Connections and Extensions Policy

New Connection Application (includes decommissions)

Information for Installations Owners Electricians

New Connection Fees

Please follow the steps below to connect to the network:

  1. Call our new connections team
  2. Budgetary design
  3. Firm quote
  4. Contract for electrical work
  5. Network extension and/or connection works
  6. Your electrical contractor and your installation
  7. Approval of your application for network connection
  8. Acknowledgement from your energy trader
  9. Inspection, metering, and livening
  10. Final invoice
  11. Final payment


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What is distributed generation?

Distributed generators, also known as 'embedded generators', are generators located at a home or business that are capable of generating electricity for use on the premises. They may also be capable of putting surplus power back into our network.

Installing distributed generation

This page lists the documents outlining the process to be followed by consumers if they are interested, or want to apply to for connection of distributed generation of any form such as solar, wind, hydro, bio gas etc, to Alpine Energy’s distribution network.


Distribution generation is governed by the Electricity Industry Participation Code 2010 (the Code). Refer to the Electricity Authority for more information. The Code sets out the rules for how you make an application to connect distributed generation to our network, how we process this application and your rights along the way.

Distributed generation equal to or less than 10 kW

Distributed generation greater than 10 kW

General information


Testing, certification and inspection requirements are in accordance with the Electricity Act 1992 under section 82.


For information about fees please see schedule 6.5 of the Code. Current fees are included in the information and application process documents.

Connection and Operation Standard

This standard covers the connection and operation condition for distributed generation that is connected to the Alpine Energy network. The purpose of this standard is there to ensure safety to the public, consumers, contractors, the Alpine Energy network and Alpine staff. Click here to read the connection and operation standard.


Regulation and standards

For the latest standards and amendments vist the Standards New Zealand website. Standards New Zealand is a business unit within the Ministry of Business, Innovation and Employment. It specialises in managing the development of standards. 

Information for distribution connections without a connection contract can be found here. 

Please visit the Electricity Authority to download the Participation Code 2010.

For access to the Electricity (Safety) Regulations 2010, go to the New Zealand Legislation.


Below are links to other websites that might useful.

Contact details

Peter Bennett

Metering officer

Phone: 03 687 4300

Freephone: 0800 66 11 77

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.



Why and how we manage load

Like roads, electricity networks experience periods of high demand where loading levels reach a peak and capacity is fully utilised. Alpine Energy ’s peak loading in urban areas typically occurs on cold winter mornings when residential water heating load coincides with the start of the business day, and again on cold evenings when people arrive home from work and turn on their lights, heaters, and cook their evening meal. As a contrast, because we have a substantial rural network the rural peak loads occur during summer months because of the high levels of irrigation pumps connected to our network.

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To keep the community safe around our electricity network, we provide the following safety information

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Alpine ensures that all electric power lines installed in our region meet rigid safety standards, but the lines can still be a danger if you don't take sensible safety precautions. If you are concerned about the safety of any power lines near you, please call our free emergency 24 hour hotline on 0800 66 11 77.

  • Accident prevention near power lines
  • Working near power lines
  • Excavating near power poles
  • Construction of buildings near overhead lines
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Never touch, move, or go near any kind of downed or hanging line - even if it looks harmless. Do not assume that the line is just a telephone line. Use extreme caution. Going near it could cause serious injury or electrocution.

What to do if you see a downed line:

  1. Contact us on 0800 66 11 77 or contact the police on 111.
  2. Treat all lines as alive until advised safe by us.
  3. Never touch a downed line - it may still be alive.
  4. Keep everyone well clear - at least 10 metres away.
  5. Do not try to move tree limbs or other objects that are on or near the line.

Lines on vehicles

If a line falls on a vehicle, the vehicle may be electrically alive. Any person attempting to touch or leave the vehicle could be electrocuted. If possible, stay in the vehicle until we have made the line safe. If you have to get out, jump as far away as possible keeping both feet together. Under NO circumstances should you ever touch the vehicle and the ground at the same time.

New Zealand law allows a homeowner to do certain electrical work if you comply with set standards. These standards are produced by the Energy Safety Service of the Ministry of Economic Development and are available for free download.

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The Electricity (Hazards from Trees) Regulations have been in effect since July 1st 2003. The regulations provide for the control of trees adjacent to electricity lines.

  • Government Regulations
  • Responsibilities
  • Planting Guide
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This standard defines the harmonic current and voltage limits requirements of harmonic producing loads.

AEL DS 07 Flow chart

The focus of the document is on 6 pulse variable speed drives but the limits can be applied to other types of loads as well. A customer who has connection to the AEL Energy Limited (AEL) network and who wishes to install variable speed drives (VSD) is required to comply with the guidelines provided in this document.

Rural Network Harmonic Standard – Implementation Flowchart

Harmonics Process Flow Chart.pdf

Manufacturer's Harmonics Data

Harmonics Form 1.pdf

Commissioning Test Data

Harmonics Form 2.pdf

High load permit

When transporting high loads such as houses, machinery and industrial equipment, a high load permit is required. Once the application is submitted to us, staff will process the application to determine if an electricity shutdown is required and then issue a high load permit. The transporting vehicle must carry the permit.

Apply for a high load permit

Working near conductors of overhead power lines

You must maintain a minimum distance of 4.0 meters between any part of your machine or its load, and any overhead electric line, unless you have been given specific approval in section (b) of this notice to approach more closely. If approval for this is given, then it applies only to the lines in the street or locality specified, and only to your machine while it is operated by you.

Application to work near conductors of overhead electric lines

Prior written consent is required from Alpine Energy Ltd if you are excavating:

  1. at a greater depth than 300 mm within 2.2 m of the pole or stay wire of the line; or
  2. at a greater depth than 750 mm between 2.2 m and 5 m of the pole or stay wire; or
  3. and creating an unstable batter.

Written consent from Alpine Energy Ltd is not required for:

  1. vertical holes, not exceeding 500 mm diameter, beyond 1.5 m from a pole or stay wire.
  2. normal agricultural cultivation
  3. the repair, sealing, or resealing of the existing surface of any road, footpath, or driveway.